At Dispenzio, we want you to be completely satisfied with your purchase. If you're not fully happy with an item, we offer a 30-day return policy, allowing you to return eligible items for a refund or exchange.

Return Window: To qualify for a return, items must be returned within 30 days of receiving your order.

Condition of Items: Returned items must be unused, in their original condition, and with all original packaging and tags attached. Items that are damaged, altered, or not in resalable condition may not be eligible for a refund.

Non-Returnable Items: Certain items are non-returnable, including: Items marked as 'Final Sale' or 'Clearance', Custom or personalized items, Gift cards.

Step 1: Contact us at support@dispenzio.store to initiate a return. Please provide your order number and details of the item(s) you wish to return.

Step 2: Our customer support team will provide you with return instructions, including the address for returns.

Step 3: Pack your item securely and ship it back to the provided address. We recommend using a trackable shipping service or purchasing shipping insurance, as Dispenzio is not responsible for lost or damaged returns.

Return shipping costs are the responsibility of the customer, except in cases where the item received was incorrect or defective. In such cases, Dispenzio will cover the return shipping expenses.

Processing Time: Once we receive your return, please allow 5-10 business days for processing. Once processed, refunds will be applied to your original method of payment.

Refund Amount: Refunds are issued for the item cost only and do not include any original shipping fees, unless the item was defective or incorrect.

Notification: You will receive an email notification once your return has been processed and your refund has been issued.

If you wish to exchange an item for a different size or color, please contact us at support@dispenzio.store. Exchanges are subject to product availability, and we recommend starting this process promptly to ensure you receive your desired item.

If your item arrives damaged or defective, please contact us immediately at support@dispenzio.store with your order number and a description (including photos) of the issue. We will work with you to resolve the issue, either by providing a replacement or issuing a refund.

If you have any questions about our Return Policy or need assistance with a return, please reach out to our customer support team at support@dispenzio.store.