1. Introduction

  • Dispenzio ('we,' 'us,' or 'our') values the privacy of our customers and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website, https://dispenzio.store.

2. Information We Collect

  • Personal Information: When you place an order, we collect personal information necessary to complete your purchase, including your name, email address, billing address, shipping address, and payment details.

  • Automatically Collected Information: We may also collect information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and interactions with our website.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies, including Google Analytics and TikTok Pixel, to enhance your experience, analyze site usage, and assist with marketing efforts. You can manage cookie settings through your browser.

3. How We Use Your Information

  • To process and fulfill orders, including sending order confirmations, tracking information, and receipts.

  • To communicate with you about your order or any customer service inquiries.

  • To improve our website, products, and services based on analytics and user feedback.

  • For marketing and advertising purposes, including retargeting ads based on site visits. Our use of Google Analytics and TikTok Pixel helps us understand visitor interactions, measure the effectiveness of ads, and serve more relevant ads to our audience.

  • To comply with legal obligations, such as tax and accounting requirements.

4. How We Share Your Information

  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our business. These include:

  • Mijndomein: Used for domain hosting and website infrastructure services.

  • Shopify Payments: Used as a payment processing service for secure transaction handling.

  • Other providers such as shipping companies and email service providers.

  • Analytics and Advertising Partners: We work with analytics and advertising partners, including Google Analytics and TikTok Pixel, to help us understand website traffic and the effectiveness of our ads. These partners may use cookies and other technologies to collect information about your online activity.

  • Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, prevent fraud, or ensure the safety of our customers.

  • Business Transfers: If Dispenzio undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. You will be notified of any changes in data ownership or usage.

5. Data Security

  • We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no online transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

  • Access and Correction: You have the right to access and update your personal information. To do so, please contact us at support@dispenzio.store.

  • Opt-Out of Marketing Communications: If you receive marketing emails from us, you may opt out by following the unsubscribe link included in those emails.

  • Cookie Preferences: You can manage your cookie preferences, including the collection of data by Google Analytics and TikTok Pixel, through your browser settings or by using opt-out tools provided by these services.

7. Retention of Data

  • We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

  • Our website is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

9. Changes to This Privacy Policy

  • Dispenzio reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the 'Last Updated' date will be revised. We encourage you to review this page periodically.

10. Contact Us

  • If you have questions or concerns about this Privacy Policy or your personal information, please contact us at support@dispenzio.store.